TVA provides regulatory oversight for Powell Valley Electric Cooperative’s rates and service practice policies. If you have an issue or complaint that you have not been able to resolve with Powell Valley Electric Cooperative, TVA’s Complaint Resolution Process may be able to help.
There are three ways to begin the process:
Online at www.tva.com/complaintresolution
Email complaintresolution@tva.gov
Call the TVA Regulatory hotline at 1-888-289-8409
